Shipping policy

Order Processing Time

  • All orders are processed within 24–48 hours.

  • Orders are not processed on Sundays and public holidays.

  • Once your order is placed, you will receive an Order Confirmation via SMS/Email/WhatsApp.


🚚 Shipping Partners

We ship orders through India’s most reliable courier partners:
Delhivery, Xpressbees, Bluedart, Ecom Express, Shadowfax, and India Post Speed Post.

We automatically select the fastest and safest courier based on your pincode.


🚀 Estimated Delivery Time

Delivery time depends on your location:

  • Metro Cities: 3–5 working days

  • Non-Metro / Tier 2 Cities: 4–7 working days

  • Remote / Village Areas: 6–10 working days

A tracking link will be shared once the order is shipped.


💰 Shipping Charges

  • Prepaid Orders: Standard shipping charges apply

  • COD Orders: COD handling charges may apply

  • All charges are visible at the checkout page.


💳 Cash on Delivery (COD)

  • COD is available for most pincodes across India.

  • In some areas, COD may not be available due to courier restrictions.

  • For COD orders, a verification call/SMS may be done to avoid fake orders.


🔍 Order Tracking

You can track your order easily:

  1. A tracking link will be sent after dispatch.

  2. For assistance, you may contact us at:
    📞 9896399083, 8285742000
    (Time: 9 AM to 6 PM)


⚠️ Incomplete Address / Wrong Details

If incorrect or incomplete address or phone number is provided,
delivery may get delayed or the order may be cancelled.


📦 Return to Origin (RTO)

If the parcel is not accepted or the customer is unreachable during delivery attempts:

  • The courier will return it back (RTO).

  • Reshipping the order will require additional shipping charges.


🌿 Packaging

All homeopathic products are shipped in safe, hygienic, and discreet packaging to ensure privacy and product safety.


📌 Need Help?

We are always here to assist you:

📞 9896399083, 8285742000
🌐 www.teqtis.store
9 AM to 6 PM
🏢 TEQTIS INDIA – World Class Homeopathy House